Irwindale Cycles Labor Policies:
- We do not work on gasoline powered bicycles.
- We do not work on bicycles which are unsafe to ride, examples:
- Nonfunctional brakes (unless we’re making at least one brake functional) (fixed gear bicycles excluded from this limitation).
- Bent/damaged frame, fork, handlebars, or other major component, regardless of material.
- Tires which are unsafe to ride (unless we’re replacing them).
- Any other condition which we deem makes the bicycle unsafe to ride.
- If your bicycle does not have machined rim brake tracks, we cannot guarantee squeak free brakes. Brake squeak does not indicate an unsafe condition.
General / Misc. Policies
- No customer, under any circumstance, may work on their own bicycle inside the shop. The only exception is we allow customers to inflate their tires using our pump.
- Irwindale Cycles does not loan tools We have a bicycle pump available for use by customers.
- Closeout items and bicycles may have minor defects and blemishes.
- Bicycles left longer than 7 days after repair completion are subject to a $2 per day storage fee. Bicycles left longer than 60 days after repair completion are considered abandoned and become property of Irwindale Cycles and will be donated or sold to cover the cost of repairs/parts. We will make several attempts to contact you before this happens, please ensure we have accurate contact information. If an extenuating circumstance occurs, please contact us as soon as possible!